Integrated Online Marketing & Virtual Assistant Services

11 Old-School Customer Service Habits That Make All the Difference Online

Online Customer Service
Through the years of working online with all kinds of different service providers and online business owners, there’s one thing that has stood out time and time again as a huge common denominator among successful, profitable businesses.

It’s not the best web design, or the most skill, or the largest social media following – although yes all of these things play no small part. But the overarching factor that you will always see in any successful online-based business is…

Outstanding customer service!

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Working Your Way Toward a Dream Job

Dream Job

“If you will it, dude, it is no dream.” It isn’t often that I get the chance to open a blog post by quoting The Big Lebowski, but the particular subject at hand afforded me a golden opportunity to do so as we touch on the issue of what it takes to … [Continue reading]

Does Your Business Need a Project Manager?

Online Business Project Manager

I was super excited recently to see that Laura Roeder of LKR Social Media (that's her in the pic below) has launched a brand new training program called Hire Your First, all about how to find, recruit and pay for your first online project manager. … [Continue reading]

5 Steps to Improve Your Writing in the Digital Age

Digital Nomad Writer

A good writer is never satisfied. Regardless if it’s tweaking sentence structure here or adding a fresh source there, a fine wordsmith always seeks subtle alterations within his or her text to make things really pop. Some writers are naturally … [Continue reading]

8 Inspiring Things I Learned From Facebook Sensation “Humans of New York”

Chase Jarvis LIVE: Humans of New York

After losing his job as a bond trader in Chicago, Brandon Stanton decided to take a 3 month hiatus, and move to New York, very little money in hand, to follow his passion of photography. The story sounds perhaps not too out of the ordinary, right? … [Continue reading]

The 7 Best Inbound Marketing Blogs to Help You Boost Leads and Customers

Generate Leads with Inbound Marketing

Have you been running into the term inbound marketing more and more in your online travels these days? It's gaining traction at a phenomenal speed, and I think there's a few reasons for that: It's bringing clarity to how all the various pieces of … [Continue reading]

Why Resourcefulness Trumps Skill When You’re Building an Online Business

Everything is figureoutable

When you first start building a website for your business, or learning how to market yourself online, you soon realize that there are lot more moving pieces, marketing tactics and technology puzzles to be solved than you first realized. You may have … [Continue reading]

How to Find a WordPress Virtual Assistant

What to get a Wordpress Virtual Assistant to do

The key to a successful relationship with any virtual assistant (VA) is the extent to which you are able to handover specific online tasks in such a way that you can focus on those areas of your business in which you really add value. This holds true … [Continue reading]

5 Tips to Get Your Foot in the Door as a New Virtual Assistant in 2014

Getting Your Foot in the Door as a New Virtual Assistant

In the last few years, the depth and variety of opportunities to create an income as a service provider online has been growing at an exponential rate. I imagine online service providers - virtual assistants, web developers, graphic designers, … [Continue reading]

Need a New Banner, Button or Icons for Your Website? Check Out These Three Graphic Resources

graphic design resources

As a virtual assistant I’ve collaborated with many different graphic designers in the completion of client projects, and there is certainly a huge range on the spectrum of quality when it comes to design. What I love about what’s happening on the … [Continue reading]